Mosaic promotes Duggan to lead North American claims

Hamilton, Bermuda—Mosaic Insurance has named environmental and casualty risk specialist and former district attorney Thomas Duggan as the company’s claims head for North America.

Based in New York, Duggan will oversee Mosaic’s claims teams for all lines of business throughout the Americas, including environmental liability, transactional liability, political violence, political risk, and cyber, and directly handle environmental claims globally.

“I’ve known Tom for more than 20 years and have found him to be the consummate professional who operates with exceptional grace, communication, and knowledge of the specialty sphere,” said Toby Smith, CEO, Americas, at Mosaic. “The caliber of his experience can lead to remarkable results, thanks to his ability to influence strategy and shape better outcomes for the benefit of all parties.”

Duggan was one of 14 environmental specialists Mosaic hired across the US last year to build out the unit. He reports to Mosaic’s Global Head of Claims, Natalie Graham, whose team currently has 11 experts based in New York and London.

“I am delighted to have Tom spearhead the team in the Americas,” said Graham. “The experience he brings is perfectly aligned with Mosaic’s promise to provide technical expertise combined with broad understanding of our customer needs in times of crisis. I am looking forward to working with him as the team in the Americas grows in line with Mosaic’s overall strategy.”

 Duggan has more than 25 years’ experience in law, underwriting, and claims. His environmental expertise comprises first-party environmental cleanup and third-party liability claims across numerous industries, including oil & gas, metal mining, power generation, waste management, real estate, banking and private equity. He previously served as head of environmental claims for Liberty Mutual and Ironshore, and also held various roles in professional, casualty, and environmental claims and underwriting at Zurich and AIG. He began his legal career as an assistant district attorney in the Brooklyn District Attorney’s Office, New York.

“I’m excited to take on this expanded claims role for Mosaic,” said Duggan. “It’s an exciting time as Mosaic continues to grow in the Americas, and I welcome the opportunity to work with our global team to help deliver a fair, consistent and transparent claims experience across all our seven lines of business.

“The claims landscape has been continually evolving in the US and Canada for decades and continues to do so at increasing speed,” he added. “As science, technology and the law come together, insureds are facing an ever-growing set of challenges—from emerging risks and threat actors to new and changing regulatory schemes and increasingly complex corporate transactions. Our claims team helps them successfully navigate these challenges.”

Mosaic’s distinctive operating model underwrites on behalf of 30 other top-rated insurers worldwide, led by its own Lloyd’s Syndicate 1609. Notably, its hybrid approach integrates claims and underwriting functions for clients and has full control of claims handling and settlement as lead underwriter.

The company’s Americas regional footprint now encompasses product specialists across the US, including in New York, Atlanta, Boston, Philadelphia, Chicago, Roanoke, Boulder, New Orleans, Salt Lake City, and Los Angeles, as well as Canada and Bermuda.

The information contained herein is for general informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any product or service. Any description set forth does not include all policy terms, conditions and exclusions. Bound insurance policies, rather than summaries thereof, govern. Not all insurance coverages, products or terms may be available. US risks may be placed in the surplus lines market; surplus lines insurers do not participate in US state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers. Contact Mosaic or your broker for additional details.